Account & privacy

Delete your account

You can request deletion of your AbiLean Training account here, even if you have uninstalled the app. Review what happens to your data, then verify your request by email.

What deletion means

Personal data & access: Your account is closed, login credentials and private operational data are removed, and the user record is minimized to an anonymized account reference for retained records. This does not physically erase every database row. Cached copies and backups may remain until provider cache or backup lifecycles expire. Removing stored Google tokens does not necessarily revoke Google permissions; you can review and revoke AbiLean access in your Google account settings.
Records we retain: Signed contracts remain identifiable, including your signature, and are retained indefinitely under our current business policy, with no automatic expiry. Agreement records may retain associated identity and contact details, including your account name and email at closure. These closure-time details are distinct from the original signing record. We do not claim that indefinite retention is legally required. Necessary billing records are also retained.
Bookings & refunds: Upcoming bookings are canceled as deletion is processed. Deletion does not issue automatic refunds for bookings, unused sessions, or packages.
Subscriptions & payments: Resolve any active or unresolved subscription with Coach Abi before closing your account. Deletion does not itself cancel a subscription or erase payment obligations.

Coach or admin account? An ownership transfer is needed before deletion; these accounts cannot use the standard self-service flow.

Read our privacy & retention policy

Start your request

Sign in to continue

Use your usual email or Google sign-in. We’ll return you here to check your account and send a fresh verification code before you confirm deletion.

Can’t sign in or need help?

Contact Coach Abi to request deletion or help resolving a subscription. Include the email address associated with your account and say that you want to delete it. Account ownership must be verified before any deletion; never send your password or a verification code.

Email abi@abileantraining.com

Coach Abi responds to review requests within 30 calendar days with resolution or next steps. This is a maximum response window, not a waiting period: eligible deletion starts when you confirm and may finish in the background. A review request is not confirmation that deletion is complete.