Privacy
Policy

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). The specific data points collected may change as our services evolve, but generally include:

• Contact & Identity Information: This includes, but is not limited to, your name, email address, phone number, physical address, and any other identifiers you provide via contact forms or registration.
• Health & Wellness Profile: Information regarding your physical condition, fitness goals, injury history, and session-specific performance data used to track your progress.
• Transaction & Billing Data: Details necessary to process payments, such as billing address and payment method. All financial transactions are handled via secure third-party processors.
• Account & Activity Data: Information related to your scheduling history, login credentials for our portal, and records of your communications with us.
• Connected Google Calendar Data: Only if you opt in by connecting a Google account from your account settings, we access your Google Calendar data (events and free/busy times) to synchronize your training sessions. This integration is entirely optional. See the "Google Calendar Integration" section below for full details.

Your data is used to provide, maintain, and improve our training services, including:

• Service Delivery: Managing schedules, tracking training sessions, and providing personalized coaching.
• Business Operations: Processing payments, invoicing, and maintaining internal records.
• Communication: Sending technical notices, updates, and administrative messages.
• Marketing: We may occasionally send you information about new programs, promotions, or health tips. You may opt out of marketing communications at any time via the "Unsubscribe" link in our emails or by contacting us directly.

We do not sell, rent, or trade your personal information. We disclose data only in the limited circumstances described below, and only to the extent reasonably necessary:

• Service Providers: We engage reputable third-party providers to host our platform, store data, deliver communications, process payments, and secure our services. These providers process information solely on our behalf, under contractual confidentiality and data-protection obligations, and are not permitted to use it for their own purposes.
• Payment Processing: Payments are handled by our third-party payment processor, Stripe. Your card details are entered directly with Stripe and are never stored on or transmitted through our own systems.
• Calendar & Sign-In: If you connect a Google account, we access certain Google data to provide calendar synchronization and optional sign-in, as described in the "Google Calendar Integration" section below.
• Legal & Protective Disclosures: We may disclose information where required by law, subpoena, or other legal process, or where we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or enforce our agreements.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

We employ administrative, technical, and physical safeguards designed to protect your personal information, including encryption in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Connecting your Google Calendar is completely optional. The integration is never enabled by default — it activates only if you choose to opt in by connecting your Google account from the settings menu, and you can disconnect it again at any time from the same place.

AbiLean Training's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• Access: If you opt in and connect your Google account from the settings menu, we request the Google Calendar "calendar.events" scope so we can add your booked training sessions to your calendar and keep them up to date if a session is rescheduled or cancelled. We request the "calendar.readonly" scope so we can check your existing schedule and offer you times that fit without creating conflicts. We also request the basic "openid", "email", and "profile" scopes to identify the Google account you connect.
• Usage: This data is used solely to keep your training schedule and your Google Calendar in sync — automatically adding each session you book, updating or removing it when plans change, and reading your availability so you're only offered times that work for you. We never use your Google Calendar data for advertising, profiling, or any other secondary purpose.
• Storage: We store the authorization tokens for the Google account you connect, its email and display name, and basic details (such as the IDs, names, and time zones) of the calendars involved in syncing your sessions. Disconnecting clears the stored calendar authorization tokens and disables the connection, but retains the account identity and calendar metadata in our records. Removing stored tokens during disconnect or account deletion does not necessarily revoke permissions granted in your Google account. You can review and revoke AbiLean access in your Google account settings.
• Sharing: We do not share, sell, or transfer your Google Calendar data to any third party, advertising network, or data broker. It is accessed only by the limited infrastructure needed to operate the calendar-sync feature on your behalf, and is never used to develop, improve, or train generalized artificial-intelligence or machine-learning models.

You can request deletion in Settings → Security & Login, or on our web account-deletion page even if you have uninstalled the app. Sign in and confirm using a fresh one-time code sent to your account email. Google sign-in users follow the same process without setting a password. If you cannot sign in, contact Coach Abi using the instructions on that page; we verify account ownership before deleting data.

Request account deletion

• Removed: Your account is closed, login credentials and private operational data are removed, and the user record is minimized to an anonymized account reference supporting retained records. This reference is not an active account and cannot be used to sign in. Deletion does not physically erase every database row. Cached copies and backups may remain until provider cache or backup lifecycles expire; this is separate from the records retained below.
• Retained: Signed contracts remain identifiable, including the original signature and signed agreement record, and are retained indefinitely under our current business policy, with no automatic expiry. Agreement records may retain associated identity and contact details, including your account name and email at closure. These closure-time details are distinct from the original signing record. We do not claim that indefinite retention is legally required. Necessary billing records are also retained for accounting, disputes, and payment obligations.
• Bookings & refunds: Upcoming bookings are canceled as deletion is processed. Deletion does not issue automatic refunds for bookings, unused sessions, or packages.
• Subscriptions & review: Resolve any active or unresolved subscription with Coach Abi before closing your account through self-service. Deletion does not itself cancel a subscription or erase payment obligations. If self-service is blocked, you can submit a coach-visible deletion and subscription-resolution request. Coach Abi responds within 30 calendar days with resolution or next steps. This is a maximum review response window, not a required waiting period or a guarantee that deletion is complete. Eligible deletion begins when confirmed and may finish in the background.
• Coach & admin accounts: These accounts require an ownership transfer before closure and are not eligible for the standard self-service deletion flow.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page will indicate when the latest changes were made. Your continued use of our services after any changes constitutes your acceptance of the new terms.