Terms of
Service
Welcome to AbiLean Training. By accessing our website and engaging in our personal training services, you agree to comply with and be bound by the following terms.
Services & Membership
We provide personal training services, including one-on-one sessions, group training, and fitness programming.
- Age Requirement: Clients must be at least 18 years of age to purchase services independently. Minors (under the age of 18) may participate in training sessions only if a parent or legal guardian provides written consent.
- Health & Physical Readiness: Your safety is our priority. By agreeing to these terms, you acknowledge that you are responsible for monitoring your own physical condition. Detailed health disclosures and physical readiness requirements are set forth in our mandatory Release of Liability and Waiver, which must be signed prior to the commencement of any training.
Mandatory Liability Waiver
Participation in any training program is strictly contingent upon the execution of our Release of Liability and Waiver.
- Requirement: You acknowledge that you are required to sign a separate, detailed liability waiver every time you purchase a training package. For minors, this waiver must be signed by a parent or legal guardian.
- Integration: The terms of that signed waiver — including its specific health representations and assumption of risk clauses — are incorporated into your agreement with us by reference. We reserve the right to refuse service or cancel sessions without refund if a current, signed waiver is not on file.
Scheduling & Cancellations
- Booking: All sessions must be booked in advance via our website or booking portal.
- Service-Specific Policies: Each training session or service has its own specific cancellation and rescheduling policy, which is clearly displayed at the time of booking.
- Enforcement: By completing a booking, you agree to the specific cancellation terms for that session. These policies are enforced automatically through our booking system. Late cancellations or no-shows will be charged or forfeited according to the specific policy associated with the booked service.
Payments & Purchase
- Payments: Payment is required at the time of booking or package purchase.
- Refunds: All sales are final. Refunds are not provided for unused sessions or packages, except at the sole discretion of AbiLean Training.
Closing Your Account
You may request account deletion from your account settings or our public account-deletion page, including after uninstalling the app. We verify your identity before accepting deletion. Upcoming bookings are canceled as deletion is processed. Deletion does not issue automatic refunds for bookings, unused sessions, or packages, cancel a subscription, or erase payment obligations.
Resolve active or unresolved subscriptions with Coach Abi before self-service account closure. If closure is blocked, you can submit a deletion and subscription-resolution request for coach review. Coach Abi responds within 30 calendar days with resolution or next steps; this is a maximum review response window, not an automatic waiting period or a promise that deletion will be complete within that window. Coach and admin accounts require ownership transfer before closure.
Deletion closes your account, removes login credentials and private operational data, and minimizes the user record to an anonymized account reference; it does not physically erase every database row. Signed contracts remain identifiable, including the original signature, and are retained indefinitely under our current business policy with no automatic expiry. Agreement records may retain associated identity and contact details, including your account name and email at closure. These closure-time details are distinct from the original signing record. We do not claim that indefinite retention is legally required. Necessary billing records are also retained. See our Privacy Policy for details.
Code of Conduct
We maintain a professional and respectful environment. We reserve the right to terminate service immediately, without refund, for any client (or accompanying guardian) who engages in harassment, illegal activity, or behavior that threatens the safety of the trainer or other clients.
Third-Party Integrations
Our platform relies on trusted third-party services to deliver its features. By using the platform you also agree to the applicable terms of these providers:
- Stripe: Payments are processed by Stripe. Your card details are entered directly with Stripe and are subject to Stripe’s own terms and privacy policy; we never store your full card information.
- Google Calendar: If you connect your Google account, you authorize AbiLean Training to add your booked sessions to your calendar, keep them up to date when plans change, and check your availability — solely to keep your training schedule in sync. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You may revoke this access at any time from your account settings or your Google security settings.
- Data Ownership: You retain all ownership of the data and content you connect to or provide through the platform, including your Google Calendar data. We claim no ownership over it and access it only to provide the services described in these terms and our Privacy Policy.
Governing Law
These terms are governed by and construed in accordance with the laws of the State of New Jersey.